Shipping Information

DOMESTIC

EXPRESS SHIPPING

  • $4 (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that this timeframe is not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

INTERNATIONAL

NEW ZEALAND/AUSTRALIA

EXPRESS SHIPPING

  • $19.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

USA/CANADA/MEXICO

EXPRESS SHIPPING

  • $14.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

REST OF AMERICA 

(Antiqua, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Dominica, Dominican Republic, Ecuador, Salvadoran, Grenada, Guatemala, Haiti, Honduras, Jamaica, Colombia, Costa Rica, Cuba, Nicaragua, Panama, Paraguay, Peru, Chili, Uruguay, Venezuela)

EXPRESS SHIPPING

  • $18.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

EUROPEAN COUNTRIES

(Germany, France, Belgium, Denmark, Austria, Bulgaria, Holland, England, Spain, Ireland, Scotland, Switzerland, Italy, Liechtenstein, Lithuania, Luxemburg, Monaco, Greece)

EXPRESS SHIPPING

  • $10.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

 

(Andorra, Albania, White Russia, Bosnia Herzegovina, Czech Republic, Estonia, Finland, Croatia, Sweden, Latvia, Hungary, Macedonia, Malta, Moldova, Norway, Poland, Portuguese, Romania, San Marino, Serbia, Slovakia, Slovenia, Ukrain)

EXPRESS SHIPPING

  • $16.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

ASIAN COUNTRIES

(Afghanistan, Azerbaijan, Bahrain, China, Indonesia, Armenia, Philippines, South Korean, Georgia, India, Iraq, Persia, Isreal, Japan, Qatar, Kazakhstan, Cyprus, Kirghizistan, Kuwait, North Korean, Lebanon, Malaysia, Maize, Mongolia, Uzbekistan, Pakistan, Russia, Singapore, Saudi Arabia, Tajikistan, Thailand, Oman, Jordan, Yemen)

EXPRESS SHIPPING

  • $16.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

 

(Bangladesh, Brunei, Cambodia, Maldiv, Nepal, Sri Lanka, Vietnam)

EXPRESS SHIPPING

  • $19.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

AFRICA

EXPRESS SHIPPING

  • $20.90 flat rate up to 0.5kg (includes tracking)
  • When the order is more than 0.5kg, the shipping changes according to the weight (includes tracking)
  • Free shipping on orders over $65 (includes tracking)
  • Please allow *1-3 business days for delivery after you have received our shipping confirmation email

* Please note that these timeframes are not guaranteed, while we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control. 

INTERNATIONAL TAXES AND CUSTOMS CHARGES

International customers may be required to pay sales tax, duty and/or Customs charges.

All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Filthy Minds Co. is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

HOW DO I KNOW YOU RECEIVED MY ORDER?

Once you place an order, you will receive an order confirmation email detailing your order.

If you don’t receive an order confirmation e­mail from us within 24 hours of placing your order, please double check that you have supplied the correct contact information and checked your ‘Junk’ mail folder before contacting us.

If you are still unsure please email: info@filthymindsco.com

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

We try our best process all orders within 24 hours of receipt, however due to being a very small team, sometimes this can take anywhere up to 48 hours. 

During our peak periods (Holiday season, sales or promotional events) we ask that you please allow up to 72 hours.

HOW CAN I TRACK MY ORDER?

– All domestic orders come with tracking. You will automatically receive your tracking number and tracking updates via email once your parcel has been lodged.

Alternatively, you can track your order here.

* Please note: It may take up to 24 hours after receiving our shipping confirmation for tracking to take effect.

You’ll be able to see when your parcel has been:

  • received and accepted by a Post Office
  • processed for international delivery
  • received by the overseas postal organisation
  • delivered to its final destination

OTHER THINGS YOU SHOULD KNOW…

– All following up and/or tracking is the responsibility of each customer and/or the shipping service provider – while we do everything we can within our power and to the best of our ability to make sure orders get to you safely and as fast as possible, we cannot be held responsible once an order leaves our home office.
– If a customer error in shipping address is made during the checkout process, Filthy Minds Co. reserves the right to charge a re-shipment fee according to the relevant price of postage for your location.
– The shipping cost for orders is non-refundable.
– If your query has not been answered above contact us at – info@filthymindsco.com

HANDLING/PACKING

The shipping and handling of your orders is extremely important to us. Your orders will be packaged accordingly:

Tees: They are shipped inside a kraft paper within a heavy-duty rigid mailer for maximum protection.

 

*Please note: Unfortunately and sadly damages do occur from time to time so if your order hasn’t arrived as it should please let us know right away.